Category Archives: Destination

Hilton Goa Resort to open bookings from June 1

Hilton will be launching its resort property in Goa by June. Nestled in tropical forests on terraced hillsides, Hilton Goa Resort is a unique and luxurious setting for exploring Goa. The resort is minutes from the popular Candolim and Calangute beaches and within reach of water sports, shopping and bustling nightlife. Enjoy perks like an indulgent spa, outdoor pool and multiple soaking pools, all-day dining, a bar and coffee lounge, indoor/outdoor meeting space, a Kids Club and 24-hour fitness center.

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Fern Hotels to open 20 new properties in 2019

The Fern Hotels and Resorts has big plans for 2019. Noshir A Marfatia, Senior Vice President – Sales & Marketing, The Fern Hotels and Resorts, says, “2018 has been largely good for the hospitality industry. Occupancy levels remained buoyant across most metros and Tier-1 and Tier-2 cities. Our resort properties also performed well. The domestic corporate and leisure travel segments saw good growths, as did international business and leisure travelers. To meet the increased demand for hotel rooms in most cities, new builds are opening every month. In our company, we opened over 15 new hotels in 2018, and are slated to open 20 new properties in 2019. Most international and local hotel management companies, including us, now operate multiple properties in many key locations (metros and resort destinations). Given this encouraging scenario, hotel tariffs will naturally be driven by market forces. But the main winners will be those companies like ours, that will charge judicious rates and not exploit or milk the demand-supply gap for short-term gains.

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OYO launches in-application support platform OYO Assist

In a bid to ensure a hassle-free booking experience and stay for its guests, OYO, India’s fastest growing chain of hotels, homes and living spaces, has introduced OYO Assist, an in-application support platform, with self-serve flows that offers features ranging from booking modification to enquiry on OYO hotel policies to claims for refunds on bookings, all at the touch of a button. OYO Assist is first-of-its-kind consumer product in hospitality industry providing end-to-end automated resolution to customer. An addition to the OYO customer application, OYO Assist will give customers a seamless and customized stay by transforming the hotel’s digital ecosystem into a personal hotel assistant with the ability to fulfil requests for services, and answer queries on hotel policies, cancellation, and modify bookings, thus providing transparency in access to issues raised, support issues registered and more. This latest inclusion to the mobile app is in line with OYO’s pioneering use of technology in budget hotel operations, enabling users across properties to have a personalised experience. Commenting on the development, Mr. Anil Goel, Chief Technology Officer, OYO, said, “Technology has been the biggest driver for OYO in creating value for our customers as well as India’s hospitality industry at large. Customer centricity has always been a key focus area for us. With OYO Assist on our mobile app for customers, we are putting guests in the captain’s chair. The technology we offer our guests is smart, instinctive, and creates a more connective and convenient experience during their stay. With this, we can now resolve concerns faster and improve overall guest experience at every touch point!” Through innovation in technology, OYO has established its leadership in the budget hospitality segment. OYO believes …

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Alibaba Group unveils its first ‘future hotel’ in Hangzhou, China

Alibaba Group has opened its first “future hotel,” known as Flyzoo Hotel, in Hangzhou, China. The hotel’s operation relies on smart interactive technologies, particularly facial recognition. A 1-meter high robot serves as a receptionist, remembering guests by using facial recognition technology. The hotel also uploads guest details to the country’s national public security system via a machine located in the lobby. FlyZoo still employs humans—to run housekeeping.

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Marriott to open more than 80 hotels by 2023 in the UAE

Marriott International continues to reinforce its position as a leading hospitality company in the UAE with the expected addition of 11 new properties by year-end and a robust development outlook over the next five years. Year-to-date, the company has added six new properties and is scheduled to add five more in the country – bringing its portfolio in the UAE to 59 properties and over 17,000 rooms across six Emirates by the end of the year. Two of the company’s openings this year feature regional brand debuts – the eco-conscious Element Hotels brand, which opened earlier this year in Dubai, and the EDITION brand, which is scheduled to open in Abu Dhabi later this year. Fueled by a strong demand for its diverse range of well-established lifestyle brands, each offering different attributes that cater instantaneously to an ever changing and evolving marketplace, the company plans to further enhance its footprint in the UAE with the addition of more than 20 new properties in the next five years. The company expects this development pipeline could generate over 5,000 new jobs in the country. Arne Sorenson, President and Chief Executive Officer, Marriott International commented, “Our success in the Middle East stems from our long-established presence in the market and the value we deliver to our owner-partners. It is the trust owners have in Marriott International, combined with our differentiated brands and collective strength of our global platform, that has put us in a position to further expand our portfolio in the country and strengthen guest loyalty.” He added, “We are privileged to have the opportunity to contribute to the ongoing growth and diversification of the UAE’s economy and remain committed to supporting …

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Lemon Tree to operate 85 hotels by FY2021: Rattan Keswani

Lemon Tree Hotels will be operating 85 hotels with 8,674 rooms across 57 cities by FY2021, informed Rattan Keswani, Deputy Managing Director, Lemon Tree Hotels and Director, Carnation Hotels. He said, “This year, we have enjoyed very high occupancy, close to 79 per cent. We have opened a few properties this year, including Dehradun, Pune, Siliguri and Morjim. We should be able to open an owned hotel in Mumbai, followed by Kolkata. Then we should be able to open a managed property in Kalina, Mumbai.”

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Swiss International Hotels announces signing of its first Swiss Spirit Hotel & Suites in India

Swiss International has announced that it has entered into a Management Agreement with H&L Residency for a Swiss Spirit Hotel & Suites in Bahadurgarh City in India. The 88 rooms and suites hotel, currently under construction, is scheduled to opening its doors and start welcoming guests on the 1st of December 2020. Swiss Spirit Hotel & Suites Bahadurgarh will be the hospitality facility at the unique and prestigious HL City’s Avenue 37 commercial complex spreading over 3 acres of land. The commercial complex will consist of numerous shopping venues including a hypermarket, offices and work spaces, a food court and family entertainment facilities and zones. Kapil Singhal, the Area Director of Swiss International Hotels & Resorts in India, expressed his enthusiasm following the signing of the management agreement, “We are very excited to introduce the Swiss International hospitality to Bahadurgarh which will complement Avenue 37’s outstanding facilities!” Singhal further went on to say that “With Avenue 37 and the Swiss Spirit Hotel & Suites Bahadurgarh both regional and domestic travellers will be very well catered for.” In a statement made to the press Mr. Henri Kennedie, the CEO & President of Swiss International Hotels & Resorts, said that, “India has a GDP forecast of $4,227 billion in the year 2022 and is expected to be one of the top three economic powers of the world in the next 10 to 15 years. With the new Swiss Spirit Hotel & Suites in Bahadurgarh, we are one step further in achieving one of our goals in contributing to the emerging economies globally”. Swiss International, now has 7 hotels signed in India, Nepal and Pakistan. The company is envisaging to grow to 50 …

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DoubleTree by Hilton opens in Ahmedabad with 173 rooms

Hilton has announced the opening of DoubleTree by Hilton in Ahmedabad, Gujarat. The property, which is the latest addition to Hilton’s growing portfolio in India, is an iconic structure that is centrally located in the heart of India’s first World Heritage City near the Sarkhej–Gandhinagar Highway, offering expansive views of the city. DoubleTree by Hilton Ahmedabad is a unit of Hirise Hospitality Pvt Ltd and managed by Hilton. “Ahmedabad is an important business and commercial destination, and we are thrilled to mark our presence with the opening of our first DoubleTree by Hilton property here,” said Navjit Ahluwalia, senior vice president and country head, Hilton India. “We are delighted with our collaboration with Hirise Hospitality and look forward to welcoming our guests with exceptional experiences and warm hospitality as we expand Hilton’s portfolio of world-class brands in the country.” Towering over the central business district, DoubleTree by Hilton Ahmedabad is ideally located to provide guests easy access to the city’s major industrial hubs, business district, and shopping, dining and entertainment arenas for a holistic destination experience. The hotel is 35 minutes away from Ahmedabad’s Sardar Vallabhbhai Patel International Airport. “DoubleTree by Hilton Ahmedabad is proof of our continued belief in the growth of Gujarat, particularly Ahmedabad city,” said Tanmay Bathwal, managing director, Hirise Hospitality Pvt Ltd. The hotel offers comfortable accommodations, smartly designed meeting spaces and the most tastefully curated food and beverage outlets in the city. We look forward to welcoming guests here.” DoubleTree by Hilton Ahmedabad offers a variety of dining and entertainment choices and boasts the city’s first outdoor rooftop swimming pool. The hotel presents two dining outlets, Wave, the all-day dining restaurant offering a delectable buffet …

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Fairfield by Marriott Goa Anjuna opens with 130 rooms

Marriott International has announced the opening of Fairfield by Marriott Goa Anjuna, making it the 14th Fairfleld hotel to open in India. Mike Fulkerson, Vice President, Brand and Marketing, Asia Pacific, Marriott International says, “This is our first Fairfield by Marriott property to debut in Goa and the 15th for the brand in South Asia. At Fairfield we believe in the beauty of simplicity, and we look forward to offering travelers to Goa the same seamless service and welcoming hospitality that the Fairfield brand is known for.” The hotel’s 130 thoughtfully designed guestrooms deliver a comfortable stay with a wide range of in-room amenities and plush bedding. The property also features a 24-hour fully equipped fitness center and spa, as well as a kids’ club for families traveling with children. The Fairfield Goa Anjuna also boasts 1,248 sqft of dedicated indoor meeting space with natural light, a pre-function area and column-free spaces that are ideal for conferences, weddings and social gatherings. In addition to the hotel’s smart and flexible design, guests will also experience Fairfield’s warm hospitality and friendly service, guaranteeing every guest is satisfied with their stay. Kava Kitchen & Bar, the signature all-day dining restaurant offers high-quality buffet and a-la-carte options – serving international cuisine along with local Goan delicacies and comfort food. The bar provides a selection of premium liquor, fine wines, cocktails and mocktails, and The Market is a 24/7 convenience store with a wide variety of grab-and-go food options. “Fairfield by Marriott Goa Anjuna is an ideal beach destination for a family vacation, leisure retreat or corporate team building outing. The hotel is a haven where guests can trust that every moment of their stay …

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Taj Aravali Resort & Spa opens with 92 rooms

Taj has opened its second hotel in Udaipur – Taj Aravali Resort & Spa. Nestled at the foothills of the Aravali Mountain Range, the resort is spread across 27 acres of lush landscaped gardens. Puneet Chhatwal, Managing Director and Chief Executive Officer, The Indian Hotels Company Limited (IHCL), says, “Taj has been instrumental in developing India’s tourism potential in Rajasthan and putting the state on the global map with the iconic Taj Lake Palace, Udaipur since 1970. With the opening of Taj Aravali Resort & Spa, we are enhancing our offering for the global traveller and reinforcing our commitment to Udaipur – the Venice of the East.” The resort has 92 luxurious rooms, suites and tents with panoramic views of the Aravalis. The design ethos is contemporary with a mix of traditional Rajasthani influences and furnishings inspired by Mewar’s world-class equestrian heritage. The hotel is conveniently located an hour away from the airport. “Taj Aravali Resort & Spa is ideally located to enjoy nature while also staying connected to the pulse of Udaipur’s vibrant character. We look forward to welcoming guests to experience Taj’s legendary service.” said Anand Nair, General Manager, Taj Aravali Resort & Spa, Udaipur Guests have a choice of distinctive culinary options which include an all-day diner – Tiri; a specialty vegetarian restaurant – Javitri; an alfresco grill – Ridgeview and a bar – Odeypore Lounge. The hotel is an ideal destination for weddings and conferences with expansive indoor and outdoor banqueting spaces. It also houses the award-winning Jiva Spa spread over 15,000 sq. ft. with 11 treatment rooms. Additionally, the hotel has extensive recreation facilities such as squash, badminton, basketball and tennis courts, a gymnasium and …

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