Category Archives: Technology & Equipment

W Barcelona completes renovation, opens Europe’s first W Sound Suite

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W Barcelona has unveiled a multi-million Euro transformation of all 473 guest rooms and suites, along with the addition of Europe’s first W Sound Suite (a music studio and writers room, now available at four W Hotels around the world). The award-winning in-house design team at W Hotels partnered with London-based design studio Bowler James Brindley to reimagine the hotel, inspired by the 24/7 energy and privileged location on the shores of the buzzing Barceloneta. “W Barcelona has been known for its innovative design since it first opened its doors in 2009,” said Anthony Ingham, Global Brand Leader, W Hotels Worldwide. “The completion of this multi-million Euro makeover ensures this beachside escape will continue to lead the market with its forward-thinking decor and unrivaled guest experience.” Since the hotel’s inception it has become one of the most distinctive landmarks along the Barcelona coast. Famed for its iconic sail-shape and unprecedented sea views, W Barcelona continues to disrupt and redefine the Barcelona hospitality scene. Regularly hosting fashion events, product launches and high profile guests, the hotel has made a bold impression on both locals and international jetsetters alike. City and Sea Converge The new room design celebrates both the city and the sea, embracing the unique views afforded by the hotel’s guest rooms. The color palette is derived from the blue hues of the sea, with pops of white, teal and rose gold to accentuate the light and complement the views from the floor-to-ceiling windows. The notion of underwater camouflage is displayed in the room’s carpet, which is a playful interpretation of the sea bed seen through the waters of the Mediterranean. In a nod to Barcelona’s celebrated culinary scene, the …

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The Ritz-Carlton, Astana, opens with 157 rooms

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The Ritz-Carlton has opened the doors of its first hotel in the capital of Kazakhstan. With the capital city an emerging destination for business and leisure travellers, The Ritz-Carlton, Astana elevates the local hospitality landscape with exceptional service, elegant accommodations, and commitment to creating memorable experiences. “We are excited to be launching The Ritz-Carlton in this flourishing capital and can’t wait to help our guests discover what made The New York Times call Astana one of the 52 places to visit in 2017,” said Hervé Humler, President and Chief Operating Officer, The Ritz-Carlton Hotel Company. “With the highly anticipated international exposition, Astana EXPO-2017, expected to draw 3 to 4 million visitors to the city this summer, there is no better time to introduce The Ritz-Carlton, Astana and showcase this as a destination with a bright future.” Located in the Talan Towers, The Ritz-Carlton, Astana, owned by Verny Capital Group, joins an elite business center and luxury shopping gallery to create the city’s first high-end, mixed-use complex, creating a new type of lifestyle and luxury experience in the region. With a unique yet graceful design, The Ritz-Carlton, Astana is also a natural extension of the square around the nearby Bayterek Tower, a monument and symbol of modern Astana. The Ritz-Carlton, Astana features 157 guest rooms, including 32 suites, and 27 residences, all of which offer panoramic city views, thoughtful design that celebrates the beauty of the capital city, and spacious layouts. A Club Lounge on the 14th floor provides guests with an additional sanctuary, private check-in, dedicated Club Concierge, and culinary presentations throughout the day. “Much like the monument it overlooks, The Ritz-Carlton, Astana represents the future of Astana and acknowledges …

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Autograph Collection debuts in Portland, Oregon

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Autograph Collection Hotels, distinctive collection of independent hotels, has announced its debut in Oregon with the opening of Hi-Lo Hotel. Situated in the historic Oregon Pioneer Building in downtown Portland, the highly-anticipated boutique hotel was selected by Autograph Collection Hotels because it shares the brand’s values of vision, design and craft, and offers an immersive guest experience. Built in 1910, the Oregon Pioneer Building – originally named The Railway Express Building – was the city’s iconic first concrete building, which became known as Project Cinderella when it was revived in 1962, serving as a catalyst to restore historic buildings in downtown. “We are thrilled to welcome Hi-Lo Hotel to Autograph Collection Hotels’ dynamic portfolio as the brand’s first hotel in Oregon,” said Julius Robinson, Vice President and Global Brand Lead, Autograph Collection Hotels. “With its rich history and authentic, compelling design concept, we believe the hotel is poised to deliver standout, exactly like nothing else experiences for both global travelers and Portland locals alike.” Designed by the accomplished team of internationally-renowned Orlando Diaz-Azcuy Design Associates, Arris Studio Architects, and Portland-based groups OMFGC and Jessica Helgerson Interior Design, Hi-Lo Hotel invites guests to engage in elevated style true to the Pacific Northwest. Both elegant and effortless, the notion of mixing the “high” and the “low” is carefully imbued into every facet of the hotel, creating a sense of dynamic warmth and liveliness. From its spectacular public spaces to the organic, modern art and locally-sourced furniture found throughout the hotel, the thoughtful design concept perfectly accentuates the aesthetic of the historic building. Located in the heart of downtown Portland, the city’s most lush hotel reflects the Oregonian landscape and is both raw …

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Hilton launches new guest room, Five Feet to Fitness

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Hilton has unveiled Five Feet to Fitness, an in-room wellness concept that brings over eleven different fitness equipment and accessory options into the hotel room. The new room category makes it more convenient than ever for road warriors, exercise enthusiasts, and those who prefer to workout in private to maintain their routines while staying with Hilton. The rooms are part of Hilton’s innovation efforts to modernize the hospitality fitness experience and make it more inclusive for all by redeveloping fitness centers and offering fresh fitness concepts tailored to the hotel’s location and regular guests. “A guest room that combines a sleep and fully integrated fitness experience delivers an impressive new dimension of convenience and personalization – an industry first,” said Ryan Crabbe, Senior Director, Global Wellness at Hilton. “Five Feet to Fitness has been thoughtfully engineered to serve as a guest’s personal wellness stage, complete with sports performance materials and best-in-class gym accessories. Guests will quickly realize we have gone much further than simply placing a piece of equipment in a room.” The new room type features an indoor bike from British cycling innovator Wattbike that is used for either longer ‘indoor-cycling’ type exercise sessions or focused interval-training workouts. Next, dynamic Gym RaxTM functional training station provides apparatus and accessory that delivers unlimited strength, core, suspension and High Intensity Interval Training (HIIT) style workouts to guests. At the heart of the concept is the Fitness Kiosk, a touch screen display embedded within the Gym Rax system where guests receive equipment tutorials and follow guided workout routines. In partnership with Aktiv Solutions, Hilton has created more than 200 bespoke fitness videos in categories ranging from Cardio, Cycling, Endurance, Strength, HIIT, Yoga, …

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Park Hyatt debuts in Bangkok

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Park Hyatt Bangkok opened its doors, marking the first Park Hyatt hotel in Thailand. The hotel is centrally located in the heart of the Thai capital’s central business district. Park Hyatt Bangkok features contemporary architecture matched by luxurious residential interiors, expertly curated art, world-class food and wine, and refined service, all coupled with a promise to offer uniquely Thai experiences that reflect the country’s rich culture, gracious hospitality, and colorful lifestyles. “We are excited to open Park Hyatt Bangkok in this incredible city that is full of culture, history and a rich sense of place,” said Michael Golden, general manager of Park Hyatt Bangkok. “Our goal is to make all of our guests feel welcome and very much at home with highly personalized service in a luxurious and sophisticated environment.” Once the scene of elegant garden parties hosted by the British Ambassador to the Kingdom of Thailand, the prime corner plot in the heart of Bangkok is now home to the newest Park Hyatt hotel. The interior design brief – to create a sophisticated private residence and sanctuary reflecting Thailand’s rich culture – was eloquently executed by New York-based Yabu Pushelberg, who also served as the designers of the brand’s flagship Park Hyatt New York hotel. This is the award-winning design duo’s first hotel in Bangkok, and they have created a calm and stylish environment unfolding through a series of unique and intimate spaces. New York-based AvroKO designed the three uppermost floors of the hotel’s Penthouse Grill & Bar. “We found the perfect interior for Park Hyatt Bangkok is when all the parts – the lighting, materials, space, texture – work as a whole and you get this sense of …

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Marriott debuts in Nepal with Fairfield by Marriott Kathmandu

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Fairfield by Marriott has announced the opening of Fairfield by Marriott Kathmandu, which marks Marriott International’s entry into Nepal and further expands the company’s footprint in South Asia. Fairfield by Marriott is an established leader in the select service segment, with nearly 850 hotels around the world. “We are very proud to debut in the kingdom of Nepal and introduce the Fairfield by Marriott brand as Marriott International’s first hotel in the country,” says Mike Fulkerson, Vice President, Brand & Marketing Asia Pacific, Marriott International. “As with all Fairfield by Marriott hotels around the world, guests can expect the same high standards of service and seamless experience so they never have to skip a beat.” Fairfield by Marriott Kathmandu is located in Thamel, a district at the heart of the capital’s central commercial hub, which was previously known as a bohemian haven before it became a popular shopping destination. Close to all the destination’s popular attractions including the Narayanhiti Palace Museum, Garden of Dreams and the Kathmandu Durbar Square, the hotel is also conveniently situated 5km away from the airport. Neeraj Govil- Area Vice President, South Asia for Marriott International added: “We believe this is exactly the right product for this market as it fills a much-needed gap in the moderate tier segment with its fresh, contemporary design, service excellence and great value. We are confident this will resonate well with both leisure and business travelers to Kathmandu.” The hotel offers 115 smart, straightforward and thoughtfully appointed rooms. Kava, the all-day dining restaurant, serves local, Indian and international cuisine. Meanwhile, Kava – The Bar and lobby lounge is a lively spot offering freshly brewed coffee and an array of cocktails …

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SPG elevates member experience through mobile check-in

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Starwood Preferred Guest, a loyalty program that is part of Marriott International, is launching SPG Mobile Check-In for members at 22 hotels in the United States. More hotels will begin offering this feature exclusively on the SPG Mobile app with the global rollout completed by the end of 2017. Marriott first launched mobile check-in, checkout and room ready alerts in 2013. It is now available at all hotels that were in the Marriott portfolio before the company’s acquisition of Starwood Hotels and Resorts.* Marriott is now beginning to offer these convenient app features for SPG members checking in at Westin, Sheraton, St Regis, Four Points, Le Meridien, Tribute Portfolio and The Luxury Collection hotels. Enhancing and personalizing guests mobile experience is a focus for Marriott as more than half of smartphone owners use their devices for travel-related activities.** “Mobile check-in is incredibly popular among our Marriott Rewards members with more than 200,000 check-ins occurring each week and that’s why we wanted to extend this convenient app feature to SPG members as well,” said David Flueck, Senior Vice President for Global Loyalty, Marriott International. “Mobile check-in is another example of how we are taking the best of our loyalty programs to make the travel experiences for all of our 100 million members even better, with unmatched benefits and services rolled out at scale.” For SPG, its mobile journey began with SPG Keyless – the industry’s first mobile keyless entry system which is now available at all Aloft, Element & W hotels. The convenience of using your mobile device as your room key is also coming to 500 hotels this year participating in the Marriott Rewards and The Ritz-Carlton Rewards programs. There …

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AccorHotels.com launches its new Flight + Hotel reservation offer

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AccorHotels.com is now offering French Internet users the chance to benefit from Flight and Hotel package, now available from a permanent catalogue of 180 hotels and 30 destinations around the world, from Paris to Buenos Aires, passing through Dubai, Rio de Janeiro, Bangkok, New York, etc. Built on a pre-packaged model, the offer enables AccorHotels.com to position itself as a travel advisor, offering travelers customised packages at attractive rates, in order to best fulfill their expectations. In an effort to continue providing unique rewards and enhanced experiences to its loyal customers, AccorHotels will exclusively offer members of its loyalty program, Le Club AccorHotels, the opportunity to earn points on hotel nights reserved as part of the packages. Over time, the entire package will be eligible for Le Club AccorHotels points. Available via a dedicated section accessible from the AccorHotels.com homepage, this new offer emerged from the collaboration between AccorHotels.com and MisterFly, a travel agency specialized in the sale of discount air tickets, which manages the flight catalogue, assists AccorHotels.com in the creation of its packages, and provides customer services. This new offer complements tools that have been recently created on AccorHotels.com and in the mobile app to aid customers in their journey, including the AccorHotels Magazine which, through more than 2,000 articles, immerses readers in the heart of the destinations offered by the Group; creation of 80 interactive city guides which list a multitude of unmissable activities for travelers to enjoy during their stay; and MoodMatch, the first experience-based hotel search engine launched in partnership with Travelsify. “By amplifying our range of services around the booking phase of their trip, the new Flight + Hotel package enhances our portfolio of …

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Country Inn & Suites By Carlson, New Braunfels, Texas opens with 74 rooms

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Country Inns & Suites By Carlson has announced the opening of Country Inn & Suites By Carlson, New Braunfels, TX. The hotel, located at 1483 I-35 North, is a great destination for business and leisure travelers. The newly constructed hotel features the brand’s latest design, which includes modern interiors, stylish furnishings and spacious guest rooms and suites. “As we continue to grow Country Inns & Suites across the U.S., we are extremely excited to add this beautiful hotel to our portfolio,” said Jeffrey Freund, senior vice president, Midscale Brands, Americas, Carlson Rezidor Hotel Group. “This new and contemporary hotel reflects our signature Be Our Guest service philosophy, by delivering comfort and friendly hospitality.” The hotel offers 74 guest rooms and suites. Guests of the hotel have access to free Wi-Fi, an outdoor swimming pool, free parking, a business center and fitness center, along with the brand’s signature and complimentary, hot Be Our Guest breakfast served daily on classic dining ware. The hotel also has 755 square feet of meeting space that can accommodate up to 60 people. “We are thrilled to open our doors and provide an outstanding experience for all our guests,” said Vinay Patel, the hotel’s owner. “Our new hotel’s convenient location, attractive design and welcoming atmosphere will make guests feel right at home.” There is plenty of local entertainment only a few miles from the hotel. Guests can hit the pool at Schlitterbahn Waterpark, learn about winemaking at Dry Comal Creek Vineyards or check out the Texas Ski Ranch, which is a 70 acre action sports complex. There is a variety of shops and restaurants three miles away at New Braunfels Square. The hotel is in a …

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Marriott launches Club Marriott Program in Asia Pacific

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Marriott has announced the launch of the new Club Marriott, combining Club Marriott, Eat Drink & More, and Star Privilege—three powerful dining loyalty programs in Asia Pacific—into one single paid membership program. The newly combined Club Marriott will provide members with more choices and benefits whenever they dine out in their hometowns or visit one of the 200 participating hotels (with more hotels joining every month) across 15 brands in 13 countries across the region. The new Club Marriott membership offers experiences that go beyond food & beverage, and hopes to build an even stronger loyalty base that recognizes guests with exclusive events, experiences, and a sense of community. “With the new portfolio of brands under Marriott International, loyalty is the key driving force that will allow us to cut through the competition,” said Peggy Fang Roe, Chief Sales & Marketing Officer, Marriott International, Asia Pacific. “Club Marriott gives us the platform to drive loyalty that extends even beyond a stay, via rewarding and recognizing the ‘local member’ through exclusive benefits and memorable experiences across a vast variety of brands.” Dining and Beyond The new Club Marriott opens the door to endless hotel experiences. Members may enjoy 20% off F&B and best available room rates at all participating hotels in Asia Pacific. Even when members are not traveling, they may continue to benefit from room privileges such as complimentary stays, upgrades, and Spa, Fitness and Wellness vouchers. Members will also be personally recognized on special occasions, from catering discounts for those important dates and invitations to exclusive member events. Club members’ children will also be treated to parties and surprises. Club Marriott Pacific The Pacific region is the first to …

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