Category Archives: Technology & Equipment

AccorHotels adds a new feature to its online leisure group booking solution


The AccorHotels online leisure group booking solution now includes a new feature which enables tourism professionals (travel agencies, tour operators, coach holiday operators, etc.) to book half-board packages. This new feature will be available from next month on the portal in the “Professional Solutions” tab, under the “Tourism / Group bookings” section. It further simplifies leisure group booking procedures for 15 to 60 people (from 8 to 30 rooms), making it easier for travel professionals to book a cheaper service that includes accommodation, breakfast and dinner. The portal already allows them to: 1. Check single, double and twin rooms availability in real-time and make provisional bookings; 2. Access the best available rate.

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The Ritz-Carlton announces first hotel in New Zealand


The Ritz-Carlton Hotel Company has signed a management agreement with NDG Asia Pacific (NZ) to open the first Ritz-Carlton property in New Zealand in 2019, creating a new iconic property that will enhance the famous skyline of New Zealand’s leading waterfront city, Auckland. Located in the downtown heart of the city amid the well-preserved city landmarks, adjacent to the distinctive Sky City, The Ritz-Carlton, Auckland will offer uninterrupted 360 degree views of Auckland’s twin harbours with easy access to nearby vineyards on Waiheke Island beyond by helicopter, as well as allowing guests to hands-on experience the thrills of the America’s Cup on an original racing yacht.

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Ascott to achieve 80,000 apartment units by 2020 globally: Ajit Koushik, The Ascott Limited


The Ascott Limited pioneered the international-class serviced residence concept 30 years ago when they opened its first property in Singapore in 1984. In a recent interview, Ajit Koushik, Area General Manager, Ascott International Management says, “Today, we have more than 48,000 apartment units across 105 cities in 27 countries. Our strategy for India is to expand in high growth cities where there is strong demand for international-class serviced residence from foreign expatriates and business travellers. Our strategy for India is to expand in high-growth cities where there is strong demand for international-class serviced residences from expatriates, project teams and business travellers. We will establish more strategic alliances and seek investment opportunities as well as management contracts. Besides cities such as Bangalore, Chennai, and Gurgaon where Ascott is present, we are also looking at opportunities in key business cities including Hyderabad, Mumbai, New Delhi and Pune. India will be a key market as part of Ascott’s global expansion to achieve our target of 80,000 apartment units by 2020.”

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25hours Hotels and AccorHotels announce strategic partnership


25hours Hotels has announced that AccorHotels is acquiring a 30% stake in its capital, with the objective of accelerating the global expansion of the 25hours brand. 25hours is also expanding its internal development structures and establishing a creative laboratory for this purpose. AccorHotels will be a strategic partner of 25hours supporting its long-term growth. 25hours Hotels currently operates seven individual hotels in Hamburg, Frankfurt, Berlin, Vienna and Zurich. A further five hotels will open in Zurich, Munich, Cologne, Düsseldorf and Paris in the next two years. The company has been looking to expand into other European countries for some time, and is now also targeting long haul destinations. “Designing appealing hotels with exciting concepts is not enough. A country network with local experience and expertise is also needed. Thanks to AccorHotels’ longstanding know-how and worldwide support infrastructure, this is precisely what we now have on every continent”, adds Hoffmann.

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The Oberoi Sukhvilas Resort to open reservations from December 1, 2016


The Oberoi Sukhvilas Resort is now open for reservations for stays from 1st December, 2016. The Oberoi Spa will open in January, 2017. The Oberoi Sukhvilas Resort & Spa, Siswan Forest Range is a resort in New Chandigarh, surrounded by over 8,000 acres of protected natural forest at the foothills of the outer Himalayas. It is located thirty minutes from Chandigarh city centre and forty five minutes from Chandigarh airport. Harmonising traditional elements of Indian architecture, aesthetically landscaped gardens and beautiful water features, the resort has been designed so that guests can enjoy verdant views from every aspect. The Oberoi Spa is a tranquil, light-filled space (12,000 square feet) adjacent to the forest. Embellished with glass, fire and water features, it is a wonderfully relaxing environment in which to experience Ayurveda, Eastern, Western and signature Oberoi massage therapies, hydrotherapy, steam and infrared sauna, a Turkish hammam scrub or a Roman tepidarium. Accommodation ranges from the palatial Kohinoor Villa, to Luxury Villas with Private Pools, Royal Forest Tents with Private Pools, Royal Tents and Premier Rooms, with design elements inspired by Rajput and Mughal architecture, and all modern conveniences. Guests looking for a luxury dining experience can indulge their appetites at our all day multi cuisine restaurant, which has indoor and al fresco seating and live traditional music. Guests can also relax and unwind with an aperitif or a nightcap at our bar.

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OYO appoints Anil Goel as Chief Technology Officer


OYO has appointed Anil Goel as Chief Technology Officer. Goel joins the leadership team at OYO to provide strategic direction and strengthen the technology infrastructure powering the company’s business operations. The appointment is pivotal to maintain the company’s momentum as it advances its offerings in the hospitality segment. Goel joins OYO following a 3-year tenure at as the Global Head of Technology (CTO) for Customer Returns and Reverse Logistics business. Prior to this, Anil was the CTO at Hike Messenger. He has also spent 15 years in Seattle, working in various technology development and leadership roles at RealNetworks, Capgemini and HyperQuality. A seasoned tech professional, Anil has nearly 20 years of experience in building complex software applications & systems, technology infrastructure and businesses to drive revenue growth, expand customer base and boost profitability.

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Best Western launches its new website

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Best Western Hotels & Resorts has launched of an all-new The company’s latest endeavor into optimising and streamlining customer interactions across all digital channels, the reimagined site incorporates highly visual, interactive elements and responsively adapts to the screen size of the device a customer is using – whether that be a smartphone, tablet, laptop or desktop PC. The result is an intuitive, image-rich, engaging online consumer experience. “For five consecutive years, has won Dynatrace’s Best of the Web. That said, we knew that we needed to demonstrate agility with our digital presence in order to continue connecting with Today’s Travelers,” said David Kong, Best Western Hotels & Resorts’ president and CEO. “Our team made the decision to start fresh, building a flexible new digital platform that would really resonate with our customers. We believe the new site will earn just as many if not more accolades as the last and that it will further position Best Western as an innovator as we progress through our 70th birthday year.”

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Westin Hotels & Resorts partners with Delta Air Lines


Westin Hotels & Resorts has announced the latest in a series of sleep offerings that promise a better slumber for travellers, extending beyond just the guestroom. Challenging the staid in-flight sleep experience, Westin continues to power ahead in partnership with Delta Air Lines with the new Westin Heavenly In-Flight Blanket rolling out in Delta’s First Class cabins starting mid-November. Inspired by design elements of the signature Westin Heavenly Bed, this super-soft blanket will help ensure that travelers rest easy in the clouds. This marks an expansion to the Westin Heavenly In-Flight program; Westin Heavenly In-Flight Bedding, the iconic, luxurious white comforters and hypoallergenic pillows, have been featured in Delta One cabins since 2013.

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Tribute Portfolio debuts in Amsterdam


Tribute Portfolio, part of Marriott International has announced further global expansion in Europe with the signing of The Apollo Hotel Amsterdam, A Tribute Portfolio Hotel. The 223-room hotel is scheduled to join Tribute Portfolio in April 2017, following a major renovation of its guestrooms, restaurant and public areas. Set in a tranquil, canal-front location in Amsterdam’s upscale Old-South (Oud-Zuid) district, The Apollo Hotel Amsterdam, A Tribute Portfolio Hotel, is within easy reach of the city’s abundant historic and cultural attractions, including the lively De Pijp area, known for its indie boutiques and dining experiences. An icon of the city’s hotel scene, The Apollo Hotel Amsterdam has served many notable guests and visitors over its almost 90-year history. This winter, renowned Belgian designer Will Erens will oversee an extensive renovation of the rooms, suites, reception, lobby and restaurant with the new design set to emphasize the hotel’s local essence and indie spirit. Marking a new era for this famed property, the 223 revamped guest rooms and suites will provide upscale amenities, as well as waterside or sweeping cityscape views.

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152-room Hyatt Place hotel marks the brand’s entry into Brazil


Hyatt Place São José do Rio Preto has opene, marking the first Hyatt Place hotel to open in Brazil. Practical design aligned with comfort and technology are the leading characteristics of the new Hyatt Place hotel illustrating the success of Hyatt’s select service brand as it continues to create value for guests and owners worldwide. Hyatt, in joint venture with Elandis, intends to open multiple Hyatt Place hotels in Brazil.The Hyatt Place brand is rooted in extensive consumer insights indicating that guests seek stylish, comfortable, seamless experiences that accommodate their lifestyles and familiar routines. To embody this, the brand offers casual hospitality and purposeful services in a smartly designed, high-tech and contemporary environmendt.

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