Airline Reviews: Real Ratings for Real Travelers

When you’re booking a flight, the first thing you want is a clear idea of what to expect. Do the seats recline enough for a nap? Is the onboard Wi‑Fi actually usable? Our airline reviews break down the basics so you can pick a carrier that matches your style and budget.

How We Score Airlines

We look at four core areas: safety, comfort, service, and price. Safety is non‑negotiable, so we start with the airline’s track record and certification. Comfort covers seat space, legroom, and cabin noise. Service includes check‑in smoothness, crew friendliness, and meal quality. Finally, price compares the fare to what you actually get.

Each category gets a score out of five, and we add them up for an overall rating. The numbers are simple, but the details behind them come from real traveler feedback, industry data, and a quick test flight when possible.

Spotlight Review: Is Air India Really That Bad?

Air India often shows up on “worst airline” lists, but the reality is a bit more nuanced. Safety-wise, the airline meets all international standards, so you’re not flying in a risky plane. Comfort, however, tends to lag behind newer carriers—seat pitch is tight and the entertainment system is outdated.

Service is a mixed bag. Some passengers report friendly, helpful crew members, while others encounter long queues at check‑in and inconsistent onboard assistance. Pricing is where Air India can win; you’ll often find lower fares compared to premium carriers, especially on long‑haul routes.

Overall, Air India scores a 2.8 out of 5. It’s not the worst airline on the market, but there are cheaper options with better comfort and service. If you’re flying on a tight budget and can tolerate tighter seats, it might be a decent choice.

Comparing Air India to budget airlines like SpiceJet or premium ones like Emirates helps put its score in perspective. SpiceJet may beat Air India on price and speed of boarding, while Emirates outshines it in comfort and service. Knowing these differences lets you decide what matters most for your trip.

Want a quick way to decide? Ask yourself three questions: Do I need the lowest fare? Am I okay with basic seat comfort? Is onboard service a must‑have? If you answer yes to the first and no to the others, Air India could work. Otherwise, look at alternatives.

Our reviews aren’t just numbers—they’re meant to help you avoid unpleasant surprises. We include tip sections for each airline, like the best seats to book, check‑in hacks, and what to pack for a smoother flight.

Travelers also appreciate knowing which airlines excel at specific routes. For example, some carriers have strong domestic networks but weak international connections, and vice versa. We flag those strengths so you can match the airline to your itinerary.

Keep checking this page for fresh reviews as airlines update fleets, change policies, or roll out new services. Our goal is to keep the information current, practical, and easy to read—no jargon, just what you need to know before you click "book now."