Alibaba Group unveils its first ‘future hotel’ in Hangzhou, China

Alibaba Group has opened its first “future hotel,” known as Flyzoo Hotel, in Hangzhou, China. The hotel’s operation relies on smart interactive technologies, particularly facial recognition. A 1-meter high robot serves as a receptionist, remembering guests by using facial recognition technology. The hotel also uploads guest details to the country’s national public security system via a machine located in the lobby. FlyZoo still employs humans—to run housekeeping.